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FAQ

Home FAQ
Categories
  • Accessibility
  • Baby spa
  • General
  • Gift voucher
  • Pregnancy massage
  • shop
  • Workshops

How can I exchange a gift voucher?

You can easily make an appointment via our booking tool which you can find on our website under ‘make an appointment’. Don’t forget to fill in the number of your gift voucher in the field provided. Make an appointment here

  1. Activate your voucher by mail: info@babilo.be
  2. Send your name, first name and barcode (12 digits at the back of the card)
  3. State the date and time when you want to visit
  4. Bring your gift voucher with you during your appointment

Gift vouchers for the shop can be exchanged for a purchase in the shop. You can use this gift voucher several times until the amount to be used up has been used up. There are no discounts or other promotions on gift vouchers.

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How long does a baby spa session last?

A hydrotherapy session lasts approximately 20 minutes, just like our baby massage. This always depends on the baby’s reaction to the introduction to massage and hydrotherapy. It is possible to stay 1 hour in total to get the baby dressed and possibly feed him/her. Multiple sessions lead to habituation so that your baby can be massaged longer and stay in the bath longer.

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How can I purchase a gift voucher?

If you would like to give parents a valuable moment with a gift voucher from babilo, send an email to info@babilo.be with the title “gift voucher”. Be sure to include the following topics in the mail:

1. Which gift voucher do you want to purchase? For a gift voucher with a chosen amount, please state the amount.

2. Do you want us to email the voucher digitally or do you want a nice gift box that can be picked up in our shop.

3. Details of the sender and recipient of the gift voucher.

Gift vouchers with a chosen amount can be exchanged for services from the baby spa, baby wellness and items from the shop. There are no discounts or other promotions on gift vouchers. Gift vouchers are valid for 1 year.

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Which massage oil do you use for the pregnancy massage?

We use sweet almond oil because it is 100% natural. Sweet almond oil is mild to the skin and is a good treatment for dry skin, eczema or acne.

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Openingshours

Shop

Monday
Closed
Tuesday
13u - 18u
Wednesday
10u - 18u
Thursday
10u - 18u
Friday
10u - 18u
Saturday
10u - 18u
1st and 3rd Sunday of the month 12.30 pm - 4 pm

Spa

Monday
Closed
Tuesday
Closed
Wednesday
9.30u - 12.30u
Thurday
9.30u - 16.30u
Friday
9.30u - 16.30u
Saturday
9.30u - 16.30u
Sunday
9.30u - 12.30u
babilo baby wellness & spa
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Brusselsesteenweg 9A
3080 Tervuren
02/ 449.25.53
info@babilo.be
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